KnowledgeBaseArticle

A knowledge base article.

Fields

Field	Type	Description
articleNumber	String!	Article number of the knowledge base article.
author	String!	Display name of the article author.
cause	[ContentNode!]!	A flattened list of nodes representing the cause section of the knowledge base article.
createdDate	DateTime	Timestamp when the article was created.
description	String!	Summary of the knowledge base article.
environment	[ContentNode!]!	A flattened list of nodes representing the environment section of the knowledge base article.
id	String!	ID of the knowledge base article.
lastModified	DateTime	Timestamp when the article was last modified.
notes	[ContentNode!]!	A flattened list of nodes representing the notes section of the knowledge base article.
recordType	String!	Record type name, for example "Troubleshooting".
resolution	[ContentNode!]!	A flattened list of nodes representing the resolution section of the knowledge base article.
summary	[ContentNode!]!	A flattened list of nodes representing the summary section of the knowledge base article.
title	String!	Title of the knowledge base article.
viewCount	Int!	Number of times this article has been viewed.

Used By

Queries

• query: knowledgeBaseArticle